What is CryoIQ US? First, I’d like to introduce myself both personally and professionally as I feel that knowing the person behind the advice you receive is important.
Professionally, I earned a Bachelor of Science in Biochemistry from Texas A&M University. Initially, I pursued disease research but quickly discovered that I didn’t enjoy spending all day in a lab. Although I considered veterinary school at various points, I found myself drawn to corporate sales following a friend’s suggestion.
Eventually, I was recruited into the veterinary industry and never looked back. While I was very successful in corporate sales roles, I became disillusioned with prioritizing sales over what was best for the customer.
This led me to start my own business with a focus on customer relationships and satisfaction rather than simply making short sighted sales. While this decision posed short-term financial challenges for my family, it laid the foundation for enduring client relationships that have strengthened our business over time.
During my corporate veterinary industry tenure, I was struck by how many companies sold products without adequately supporting their client’s post-sale.
This was one of the main driving forces behind starting my own business. After numerous client requests, I established a service division within my business to ensure reliability and responsiveness. As an independent service dealer, I have access to the leading manufactures in the industry and bring the latest innovations into the market.
I love all the new “techy stuff”. As well, most companies who specialize in imaging and diagnostics are medical companies that service the veterinary market on the side whereas I decided to service strictly the veterinary market. Because of that I expanded my product portfolio to provide my veterinary clients the best products available and really understand the needs of the veterinary professionals.
My qualifications include certification in Texas for the installation and service of radiographic equipment, as well as numerous manufacturer’s certificates for service and installation. I’ve also pursued numerous continuing education, trainings and courses over the years, leveraging this knowledge to train and collaborate closely with my team.
In conclusion, while I may not claim expertise in every piece of equipment available, my years of experience have equipped me to address most client needs effectively through CryoIQ US. I pride myself on saving my clients both time and money while delivering personalized attention and service long after the initial sale.
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